Dedicated technical experts 

Commits and delivers exceptional outcomes

Our culture is to commit and deliver exceptional customer service support and project outcomes. SAGE Automation attracts and retains exceptional people with impeccable personal, technical and customer service skills. Excellence is 100% aligned to the key outcomes unique to each project and client.

Rapid response

SAGE Service provides fast response for all industrial automation control and instrumentation requirements. Our 1800 number provides surety of a seamless and rapid service for all time critical situations. We commit to a rapid response. The logged calls are referred to service technicians and an escalation procedure exists to ensure a guaranteed response rate.

Qualified automation and control specialists

All SAGE Service technicians are fully qualified tradesmen, with the latest industrial automation and control skills. These skills are regularly audited and upgraded to meet the emerging needs of our service clients. In addition to our dedicated local Service teams, we provide the backup support and commitment of over 100 SAGE industrial control system engineers. SAGE Automation’s service technicians are able to rectify highly complex automation and control problems. Our teams are scaleable to meet the challenging service requirements.

Proven track record

SAGE Service have a proven fault resolution record with over 98% of breakdowns being resolved by the service team within stringent customer turnaround time frames. 

Premium support option

Clients can achieve priority on call-outs with SAGE Service’s premium support option. This provides seamless access to regular service technicians, monthly reports and access to a pool of resources pre-inducted and familiar with their sites.

1800 SAGESERVICE or 1800 724 373

SAGE Service experts

• Provide critical high value production support
• Minimise down time through fast response
• Provide third party technical service support
• Fault find complex equipment
• Seamlessly support multiple shift and holiday coverage
• Structure escalation procedures

Industries

SAGE Service provides dedicated technical experts 24 hours a day, 7 days a week, for industrial automation and control, instrumentation and electrical support across the following sectors:

Our offering